• Locations
    • Rock Steady Boxing @ EFC
  • Personal Training
    • Outside Trainer Rental
    • Nutrition
  • Classes
  • Membership
  • Members
    • Member Access
    • MINDBODY APP
    • ON-Demand
    • My Account
    • My Documents
    • Make A Payment
  • Contact Us
    • Edgewater Fitness Center
    • Ravenswood Fitness Center
    • Lincoln Park Fitness Center
    • Fitness Director
  • Our Team
  • Jobs
  • PPC
CHICAGO'S NEIGHBORHOOD FITNESS CENTERS
  • Locations
    • Rock Steady Boxing @ EFC
  • Personal Training
    • Outside Trainer Rental
    • Nutrition
  • Classes
  • Membership
  • Members
    • Member Access
    • MINDBODY APP
    • ON-Demand
    • My Account
    • My Documents
    • Make A Payment
  • Contact Us
    • Edgewater Fitness Center
    • Ravenswood Fitness Center
    • Lincoln Park Fitness Center
    • Fitness Director
  • Our Team
  • Jobs
  • PPC

REINSTATEMENT INSTRUCTIONS 

(1) Flag Member As Reinstated
  1.  Go to their profile
  2. Click on Client Info
  3. In middle, click on the Client Indexes Tab
  4. Click on the Assign link at the top
  5. For the Email Lists dropdown, select Reinstate 
  6. Hit the Update button at the bottom
(2) Check Their Auto Pay Schedule 
  1. ​Click on Account Details
  2. Click on Autopay Schedule
  3. Check to see if they have a scheduled payment for the next billing cycle.
    1. if so, proceed to next step
    2. if not, please email Marc
(3) Reinstate their Membership
  1. Go to the retail tab
  2. Click on the button with their name (or search for their name in the Client search field)
  3. Click on Contracts/Packages 
    1. Select Reinstate Membership 
    2. Contract start date is 7/4/20 (if before August Billing)
    3. Enter dollar amount of reinstatement
    4. Tab out of amount field to activate Add Item Button 
    5. Click on Add Item button
  4. Click on Contracts/Packages (If reinstating an EFC Member. Skip to step 5 if RFC or LPFC member is reinstating.) 
    1. Select C.O.C. (Complimentary Online Coaching)
    2. Contract Start Date is 8/4/20 (if before August Billing)
    3. Click on the Pro-Rate link
    4. Place check in checkbox by Pay Now (right side)
    5. Click on Add Item Button
  5. Click on the appropriate payment button 
    1. CC (Key/Stored) for CC payment
    2. ACH for ACH payment 
  6. Click on Save Print Receipt Button
  7. If you're reinstating a RFC or LPFC member, you will not see the C.O.C. contract listed. You will need to log onto a private or incognito window, and sign onto EFC.
  8. Go to the retail tab, search for the member in the search field
  9. Follow the steps 4, 5, 6, and 7. Use the Account payment button. 
  10. NOTE: If one member is paying for another member, SKIP step 4, and email Marc. 
Once you reinstated someone, please complete the form below for me to double-check your work.
Submit
Ravenswood Fitness Center
1958 W Montrose Ave
Chicago IL 60613
773-784-0732
Edgewater Fitness Center
1106 W Bryn Mawr Ave
Chicago IL 60660
​773-728-2660
Lincoln Park Fitness Center
444 W Fullerton Pkwy
Chicago IL 60614
​773-281-8715
Member Access
4am - 11pm 
7 Days/Week


Staffed Hours
Varies By Location 
(Check Our Locations Page For Details)
All Locations Not Staffed
New Years Day, Easter Sunday, Memorial Day, 4th of July, Labor Day, Thanksgiving Day, Black Friday, Christmas Eve, Christmas Day, and New Years Eve 

Account Access
Chicago’s Neighborhood Fitness Centers strives to be your lifelong partner in fitness and wellness by practicing the mantra “Be Healthy, Stay Healthy”.
  • Locations
    • Rock Steady Boxing @ EFC
  • Personal Training
    • Outside Trainer Rental
    • Nutrition
  • Classes
  • Membership
  • Members
    • Member Access
    • MINDBODY APP
    • ON-Demand
    • My Account
    • My Documents
    • Make A Payment
  • Contact Us
    • Edgewater Fitness Center
    • Ravenswood Fitness Center
    • Lincoln Park Fitness Center
    • Fitness Director
  • Our Team
  • Jobs
  • PPC